Additional Information

To make planning your event a little easier . . .

...we at Ludwig’s Catering would like you to have as much information as possible.

We hope this page answers most of your questions. If there's anything you would like to ask us about, please give us a call at 718 634-4939.


Thank you for your understanding and your continued patronage.


For over 25 years we have been providing our wonderful customers with wholesome food and thoughtful service without requiring any deposits or contracts. However, recent situations have moved us to update the way we do business. We’re usually not so “business-like”, but we feel that we should acquaint all of our customers with our new policies and procedures…

(And yes, unfortunately, “it’s all about the money”!)



Full payment is due on delivery or pick-up.


We accept credit cards, checks and cash.



ADVANCE DEPOSITS:

We require a non-refundable 50% deposit 7 days prior to the date of your event. 

The balance can be paid at pick-up/delivery.

Payment for large or very involved events such as weddings and corporate events will require a deposit schedule.




IF YOU ARE PAYING WITH CASH:

If the entire amount due is paid in full in cash at time of delivery/pick-up we will apply a 5% cash discount.

If FULL payment is not made at time of delivery/pick-up, discount will not be applied. 

The 5% discount is applied to FOOD only. Discount does not apply to SALES TAX, staffing, equipment, etc.




IF YOU ARE PAYING BY CREDIT CARD:

You can pay your bill online. Once you open the invoice that we sent you, you'll see a button to click for online payment.  We accept most major credit cards, as well as direct online check transfers.




IF YOU ARE PAYING BY CHECK:

Please make check payable to "Ludwig's Catering". 

We do not accept checks written to third parties or to "cash". 




TAX EXEMPT PURCHASES:

New York State law requires caterers to collect 8.875% sales tax, without exception.

If your organization is claiming a tax-exemption, please submit a valid tax-exempt form. You can email a copy to mary@ludwigs.com

If you do not have a tax-exempt form we are required by law to collect sales tax.




EQUIPMENT DEPOSITS: 

As a result of dramatically increased equipment prices (the new tariffs on aluminum products, Styrofoam bans, etc), we have found it necessary to make two adjustments to our catering policies… 


To ensure the return of all catering equipment, a fully refundable security deposit is required on all of our catering equipment (chafing racks, bread baskets, salad bowls, coffee urns, etc.) The security deposit will be refunded in full upon the timely return (within one week of the event) of all equipment to 533 Beach 126th Street, Belle Harbor.


Or, if your food was delivered to your location, you can speak to your delivery person and arrange to have the equipment picked-up at a convenient time after your event. They usually charge around $20, and they will return the balance of your equipment deposit to you.


Of course, If you are hiring one of our servers to work at your event there is no equipment deposit required.




DELIVERY CHARGES

Delivery Charges will be applied on all deliveries. 

This nominal fee does not go to Ludwig’s, it goes directly to the delivery driver to cover the cost of their fuel, tolls, auto insurance, wear & tear on their vehicles, and their time.

 

Delivery fees are as follows:

Belle Harbor, Neponsit, Rockaway Beach: $15.

Breezy Point, Rockaway Point, Roxbury: $20.

Broad Channel, Far Rockaway, Howard Beach: $25.

Marine Park, Sheepshead Bay, Mill Basin, Bergen Beach: $30.

Other Areas in Brooklyn and Queens: $35 - $75.

(NOTE: We do not deliver to Downtown Brooklyn 11201)

Outside Brooklyn and Queens: $75. and up.


Of course, there is no delivery charge if you pick up your order instead of having it delivered.




VENUE INSURANCE:

Certain venues may require you to purchase an insurance rider for the day of your event. 

Prices vary depending on your insurance carrier.

If you need to secure insurance for your event, we recommend WedSafe.


Please Note: If your venue requires us to obtain an additional Liability insurance certificate, the fee (usually between $75 and $150) will be added to your bill.  

(This fee is not taxable.)




Cancellation Policy 

Please notify us as soon as possible should it become necessary to cancel an event. 

A minimum cancellation notice of 72 hours prior to the scheduled event is required for all events. 


Failure to cancel 72 hours prior to the time of event may result in a cancellation charge. 

Cancellation of any event which has incurred expenses due to consultations, product purchasing, restocking fees, rental agreements, or general operating expenses while preparing for said event, will be charged to the client. 


Also, if we feel that Ludwig’s staff might be put in jeopardy, or if we believe that it could be dangerous or unlawful to follow through on delivering our products or services, or if we believe that an event should be cancelled due to an act of God; the acts of or regulations of public authorities or labor unions; labor difficulty, strike, civil turmoil, war, epidemic or any other cause beyond its control, Ludwig’s Catering will be relieved of its obligations to prepare or deliver any product or service. (Meaning: If you’re planning a hurricane party, don’t call us, we’ll call you!)




If there's anything you would like to ask us about, please give us a call at 718 634-4939.


Thank you for your understanding and your continued patronage.

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